Photo by bksfestival, 2024
Intro
Dance all weekend and pay with your phone, debit or cash card - At Best Kept Secret festival 2024, visitors enjoyed the ultimate cashless experience thanks to our innovative payment methods. Pay with your favorite payment option for food, drinks and merchandise. Discover how convenience, fun and music go hand in hand in this collaboration.
Best Kept Secret Festival
Best Kept Secret Festival is an annual music festival in the Netherlands, known for its diverse lineup and unique atmosphere. The festival offers a fantastic experience where fans of different music genres come together to enjoy performances by national and international artists. The atmosphere at Best Kept Secret is characterized by a relaxed and inclusive vibe, where visitors come together to enjoy music, art and culture. In addition to the music, there are numerous activities and culinary delights to discover on the festival grounds, ensuring an unforgettable experience for all attendees.
The Challenge
Stress-free payment and enjoyment
The goal was to implement an efficient payment system to improve the festival experience for all visitors. Traditional payment methods such as cash can lead to long queues and delays at the bar, food trucks and merchandise points. By introducing an innovative and automated system, they wanted to provide a smooth and stress-free payment experience, allowing people to spend more time enjoying the music and activities at the festival.
The Solution
Pay by debit card, cash card and phone
Upon entry, all visitors were given the option to pay with their debit card, a special cash card or their phone. Using these methods, festival goers could conveniently pay at all bars, food trucks, camping, market stalls and merchandise points using their chosen payment method. This provided a fast and efficient payment experience, avoiding long waits.
Hardware
20 Bars: TurboPOS and S1F2 systems for fast service | 60 Food Trucks: Integrated with S1F2 for fast payments | 200 Flexible S1F2 devices | 130 TurboPOS systems | NFC card cash cards
Results
Improved festival experience with cashless payment system
The cashless payment system using debit card, cash card and phone enhanced the festival experience at Best Kept Secret.



















