April 25, 2023 - 4 min reading time

Cashless payments: 7 reasons why events & festivals are making the switch

Read about cashless as the new norm in the event world. Discover the benefits for your as a business owner! 

Someone paid by phone

Cashless for your event

Cashless payments are increasingly becoming the standard for both large and small events around the world. Instead of cash, payment cards or mobile payments are being used - an effortless payment experience for events & festivals. If you want to know how cashless payments can add value to your upcoming event, read on!

Someone pays with their debit card at a POS system

Cashless payments: what exactly does this mean?

Cashless payments for events & festivals have become the new norm in the event industry. No more hassle with cash, long lines at the bar and disappointed faces due to insufficient change. Cashless payments allow organizers to handle payments in a safe and efficient manner. By using contactless payment systems, visitors can settle their purchases quickly and easily without pulling out their wallets. It also provides the organization with real-time insight into sales so they can make adjustments in time. By switching to cashless payments, organizers and visitors can enjoy a hassle-free and seamless event experience.

1. Smooth flow

No one likes long lines at the cash register. It costs visitors time and energy, which does not help the atmosphere. But it is also not a favorable situation for the organization itself. Fortunately, there is a solution: implementing QR codes to order tickets and scan them in at the entrance. This saves effort and time for everyone, visitor and organization alike. The same goes for festivals, where check-in and check-out time can be significantly reduced using this method. There is also an additional advantage: with the collected data, the throughput at the next edition can be optimized even further, so that maximum use can be made of the available time. Payments are made in no time, so the time people spend waiting for their turn is much shorter. This in turn means that the flow improves and everyone can spend more time enjoying all that the event has to offer.

Someone pays cashless with their phone

2. Preserve

Good news for everyone who cares about the environment: from 2024, disposable plastic cups and cutlery will be banned in the Netherlands! This means that even event organizers can no longer rely on traditional plastic coins and cups. A cashless system is therefore the solution for the future. Not only is this more sustainable, because it is no longer necessary to produce hundreds of thousands of plastic tokens, it is also better for the visitor. No more lost tokens and therefore a saving in the wallet as well. As an event organizer it is important to be prepared for this ban and implement a recycling system. This way we collectively contribute to a better environment!

3. Better control over spending

Cashless payment helps track expenses. Both festival organizers and participants have more control over their spending. This is a huge benefit for organizers because it allows them to better manage their budgets. For participants, it is helpful to be able to see how much they are spending; this prevents them from overspending unnoticed.

A woman wearing a white shirt enjoys her food at a restaurant

4. Real-time insights

Cashless payments offer event organizers many benefits. One of the main benefits is that you get access to valuable data. Gathering real-time insights during the event gives you the opportunity to optimize your staff and inventory. For example, you can quickly decide to open additional bars in an area that is proving popular. If you analyze the collected data afterwards, you can immediately get to work optimizing the next edition. Think bigger bars, replacing certain outlets, adjusting inventory, improving routing, or closing a deal with a sponsor that was particularly popular. Cashless payments also provide you with a clear insight into product sales at different levels, allowing you to anticipate peak moments right away and make the right business decisions.

5. Efficiency with tickets

Event organizers can combine cashless payments with access control systems. This can be used, for example, to verify lanes when entering the festival. This can also help manage VIP breakdowns, or any guest list, for example.

6. A step toward security

As an event organizer, you naturally want your visitors to have a fun and safe time. By reducing cash at events, we can achieve this. Not only do we reduce the risk of violence and theft, but we also give visitors more peace of mind. Thus, we not only avoid negative publicity, but also maintain a good reputation. In addition, this approach offers additional benefits, such as reducing fraud. It is now more difficult for staff to give away free drinks or tokens. Let's work together to make events safer and more fun for everyone.

Someone pays with their card on a POS POS POS system

7. Fewer personnel needed on site

With cashless payments, fewer staff are needed to process payments. For example, when you accept cash, there is a need for bills and coins to be managed and stored again. This means staff is needed to receive, exchange and dispose of the coins. When cash is replaced with a cashless payment option, fewer people are needed to process payments.

Are there any drawbacks to cashless payments?

Increasingly, cashless payments are being used at festivals and events. It seems like a logical step in a world where everything is increasingly digital. It can be annoying for visitors if there are glitches in the system, or if they lose their phones. In addition, there are costs associated with using cashless payments, which are often passed on to festival and event organizers.

Hybrid payments
An event or festival should be accessible to everyone, and we understand that all too well. What other payment options are available besides cashless payments? Visitors can opt for open loop payments, which allow them to use their credit or debit card during checkout. Contactless and NFC payments are also possible, as is paying with the regular PIN. There is also the option for closed loop payments, where visitors can use a digital wallet, cash card or wristband.

These payment methods can be easily recharged, and the remaining amount can also be reclaimed. For organizers who want complete freedom, there is the hybrid payment option. Here, visitors can choose between bank cards or digital wallets by combining open loop and closed loop payments. This way, everyone can choose the payment method that suits them best and everyone can enjoy the event or festival carefree.

Cashless payments through POS system Sjef

With the rise of cashless payments, it is important for event organizers to switch to a modern way to conduct transactions. At Sjef, we provide a complete POS system that ensures your events can be easily managed and secure payments can be made seamlessly.

If you'd like to learn more about how Sjef's POS system works and how it can help transform your event or festival, don't hesitate to contact us! We'll be happy to answer any questions you may have and provide helpful advice tailored to your unique needs.

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