How Mysteryland increased efficiency with registering token sales

Intro

Bij Mysteryland staat de kracht van verbinding tussen mensen en een naadloze bezoekerservaring centraal. Echter, gebrek aan inzicht in de drukte per bar en problemen bij het correct verwerken van consumpties vroegen om een oplossing. Daarom koos Mysteryland ervoor om muntenregistratie te implementeren met behulp van ons Token Package. Ontdek hoe de samenwerking tussen Mysteryland en Sjef tot stand kwam en hoe zij met succes muntregistratie hebben ingezet.

Mysteryland

Experience the ultimate festival experience!

Mysteryland, a world-renowned festival that attracts thousands of visitors each year, is known for its unique experience and enchanting atmosphere. The festival grounds are a vibrant place where music, art and entertainment come together.

Whether you want to dance to the beats of international DJs, enjoy spectacular performances, meet new people or immerse yourself in the colorful festival culture, Mysteryland has something for everyone. All in all, a magical world where the boundaries of music, art and imagination blur.

The challenge

Managing coin sales

Mysteryland, always strives to create an unforgettable experience for its visitors. However, as with any major event, hosting Mysteryland comes with its challenges. One such challenge was in effectively managing token sales and combating fraud, while striving to ensure a smooth and hassle-free festival experience.

With thousands of enthusiastic festival-goers enjoying a variety of drinks and snacks, it was a complex task for Mysteryland's bartenders to keep track of the crowds per bar, ensure that all refreshments were charged correctly and deal with the challenges of the deposit system.

It was a time-consuming job and needed an advanced solution to increase efficiency and improve insight.

The solution

Efficiency and transparency at Mysteryland

Mysteryland koos ervoor om muntenregistratie te implementeren met behulp van het Sjef Token Package. Dit systeem stelde Mysteryland in staat om alle muntinnames en transacties real-time te registreren, waardoor ze volledig inzicht kregen in de financiële processen. Barmedewerkers werden ondersteund bij het rekenproces, waardoor ze efficiënter konden werken en fouten werden geminimaliseerd.

By choosing the Sjef Token Package, Mysteryland took another step toward digitalization, both improving the visitor experience and maintaining financial control.

Hardware

340 Mobile POS / S1F2 terminals

Results

Efficiency and Fraud Prevention with coin registration

Registering consumption tokens gave Mysteryland insight into crowds per bar and allowed teams to work more efficiently, while preventing fraud.

With real-time visibility into crowds per bar, the team was able to quickly respond to changes and take service to the next level. In addition, coin counting was simplified, even with deposit orders.

Mysteryland had al positieve ervaringen met Sjef bij andere cashless evenementen, en de mogelijkheid om alle data van verschillende evenementen in één dashboard te hebben, speelde een belangrijke rol bij de keuze voor Sjef.

Although a long-term partnership with ID&T already existed, Mysteryland was excited to deploy token registration terminals for the first time, further enhancing their festival experience.

Would you also like to benefit from efficient token registration for your event? Find out more!